John is a former customer, managed service provider, consultant, network engineer, and recovering operations guy. He used to run the network operations center for Flexential (formerly Peak 10). While at Flexential, John evaluated, implemented, and adopted SL1 way back in 2004. He has more than 20 years of experience working with ScienceLogic customers and products and over 35 years in IT Operations. John is in product management, coordinates the strategic direction for the SL1 product, and manages several feature and capabilities within.