Nigel Wilks is Tooling Director at Computacenter, where he leads strategic tooling initiatives that enable enterprise-scale IT operations across Europe. With a career spanning more than three decades in IT service management and automation, Nigel plays a pivotal role in helping global organizations harness the power of AI and observability to drive operational excellence.

Passionate about turning complexity into clarity, Nigel works closely with customers, partners, and internal teams to deliver scalable, automated solutions that support today’s digital enterprises. His expertise bridges people, processes, and platforms—empowering teams to adopt emerging technologies that drive measurable outcomes.

At Computacenter, Nigel is a key voice in shaping the future of digital operations, championing tools and strategies that simplify IT management and accelerate transformation.